LESCO Complaint Management
Dear customers, please pay attention
Lahore Electric Supply Company (LESCO) has always prioritized the interests of its more than 45 lakh customers and proved itself to be a customer-friendly company by resolving all their electricity-related complaints in a timely manner.
Due to increase in electricity demand and overloading of transformers in summer, there is also an increase in power outage complaints for which LESCO compliant staff is on duty round the clock.
In view of the convenience of the customers and prompt redressal of their complaints, LESCO management has repeatedly published the helpline 111-000-118, Chief Executive Central Complaint and Monitoring Cell numbers 042-99205461-62 in electronic and print media.
Customers can send their complaints via SMS to 8118 or also register on our mobile app Roshan Pakistan.
Customers of LESCO whose complaints are not being processed despite being registered may contact the following administrative officers of LESCO for immediate redressal of their complaints, however they are requested to mention their sub-division and complaint at the time of contact. Be sure to mention the registration number so that orders can be issued for immediate redressal of registered complaints
|Chief Executive Officer
|Superintending Engineer (Third Circle)
|General Manager Operations
|Superintending Engineer (4th Circle)
|Chief Engineer Operations
|Superintending Engineer (Fifth Circle)
|Additional Director Public Relations
|Superintending Engineer (Sixth Circle)
|Superintending Engineer (First Circle)
|Superintending Engineer (Seventh Circle)
|Superintending Engineer (Second Circle)
|Superintending Engineer (Nankana Circle)
Users must register their complaints with the following information and get the complaint number:
- Consumer Name
- Mobile Number
- Reference Number
- Type of Complaint
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